Your information is completely safe with us

1. What information we collect

kd666 collects the following types of information in order to provide its services:

• Identity information: Your full name, date of birth, national ID number or passport number.
• Contact information: Mobile number and email address.
• Financial information: bKash, Nagad or Rocket account numbers and transaction history.
• Technical information: IP address, browser type, device information, operating system, and session duration.
• Usage information: Which games you have played, how long you played, betting history, and account activity.
• Communication history: Records of your conversations with our support team.

2. How we collect information

We collect information in the following ways:

• Information provided directly: When you register an account, make a deposit, or submit a withdrawal request.
• Automatic collection: Through cookies, log files, and tracking technologies when you visit our site.
• Third parties: From authorised partners for identity verification or payment processing.
• Customer service: During contact via live chat or email.

3. Purpose of using information

The information collected is used for the following purposes:

• Verifying your identity and keeping your account active.
• Processing financial transactions through bKash, Nagad, and Rocket.
• Preventing illegal activity, fraud, and money laundering.
• Ensuring responsible gaming — including self-exclusion or setting limits when needed.
• Informing you about relevant offers, bonuses, and updates.
• Conducting statistical analysis to improve the quality of our services.
• Providing 24/7 customer support and resolving complaints.

We never sell your information to third-party advertisers or use it for marketing purposes without your explicit consent.

4. Cookie Policy

kd666 uses cookies to operate the website properly. Cookies are small text files stored in your browser that allow our site to recognise you.

• Essential cookies: For maintaining login status, managing sessions, and ensuring security.
• Functionality cookies: For remembering your preferences and language settings.
• Analytics cookies: For understanding site usage patterns and improving our services.

You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may affect some functions of the site.

5. Disclosure and sharing of information

We do not share your personal information with third parties, except in the limited circumstances below:

• Service provider partners: For payment processing (bKash, Nagad, Rocket) and technical services — they are also bound by confidentiality agreements similar to this Policy.
• Legal obligations: In response to a court order or a lawful request from a law enforcement authority.
• Fraud prevention: When required in investigations related to fraud, hacking, or money laundering.
• Business transfer: In the event of a change in business ownership, while maintaining the continuity of this Policy.

6. Data security practices

kd666 follows industry-standard technologies and practices to protect your information:

• SSL encryption: Our entire site is protected by SSL/TLS encryption, which keeps your information secure during transfer.
• Data encryption: Stored sensitive information is kept in an encrypted state.
• Access control: Only authorised staff can access your information, and every access is logged.
• Regular audits: Our systems and security practices are regularly reviewed and tested.
• Two-factor authentication: Two-factor authentication (2FA) is available to further strengthen account security.

While we work to ensure the highest level of security, transmitting information over the internet is not completely risk-free — so we also ask that you remain careful to keep your password and account details private.

7. Data retention period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, some information may be kept for a specified period for the following reasons:

• To meet legal and regulatory obligations.
• To assist in investigations into financial crime.
• For dispute resolution and claims processing.

Once the retention period ends, your information is securely deleted or permanently anonymised.

8. Your rights

You have the following rights regarding your personal information:

• Right to know: You can ask to find out what information we have collected about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted, provided it does not conflict with legal obligations.
• Right to restrict processing: In certain cases, you can ask that the processing of your information be limited.
• Right to opt out: You can withdraw from marketing communications at any time.
• Right to portability: You can request a copy of your information in a structured format.

To exercise these rights, please contact us. We will try to respond to your request within 30 business days.

9. Protection of minors' information

kd666's services are for people aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor's information has been collected, it will be deleted immediately and the relevant account will be closed.

10. International data transfers

Our servers and service providers may be located in various countries. Even if your information is transferred to another country, we ensure that it will remain protected in accordance with the standards of this Policy. We apply appropriate contractual safeguards for data transfers.

11. Notice regarding third-party links

If our site contains links to any third-party websites, the privacy policies of those sites are entirely separate and kd666 is not responsible for them. You are advised to read the privacy policy of any external site before visiting it.

12. Changes and updates to the Policy

We may update this Privacy Policy from time to time. If changes are made:

• A new version will be published on this page and the "Last updated" date will change.
• For significant changes, we will notify you by email or through the site.
• Continuing to use the site after changes will be considered as your acceptance of the updated Policy.

We recommend that you visit this page regularly to stay up to date with the latest Policy.

13. Complaints and review process

If you have any concerns or complaints about how your personal information is handled, please contact us directly in the first instance. We will try to resolve any valid complaint promptly and seriously.

Our customer service team is available 24/7 — contact us via live chat or by email at [email protected]. Support is available in both Bengali and English.